The best hospitality manager you've ever had. Working 24/7.
Norm handles rostering, procurement, stock management, and reporting — so you can focus on your guests.
Free for 7 days. Then from $49 a month, with no charge per venue.
A team member for each part of the business.
Hire the ones you need. Each works in the systems you already use, and checks with you before it changes anything.
Procurement
Orders, supplier invoices and stock.
- Drafts purchase orders for you to approve
- Checks each invoice against the order
- Reconciles statements, stocktakes and tenders
Time & Attendance
Rosters and the cost of them.
- Edits and publishes rosters
- Watches labour against sales
- Checks who turned up against the roster
HR
Hiring, training and your people.
- Job posts and a candidate pipeline
- Training with on-shift sign-offs
- Employee records through BambooHR
Executive Chef
Recipes, menus and margins.
- Writes and costs recipes
- Keeps every menu up to date
- Shows which dishes to push, rework or drop
Marketing
Campaigns and socials.
- Writes and schedules email campaigns
- Plans and queues social posts
- Reports back on reach
Reports
The numbers, whenever you ask.
- Sales, labour, stock and cost of goods
- Dashboards and saved charts
- A weekly report in your inbox
Norm asks before it changes anything.
Every order, roster change or stock update arrives as a card showing exactly what will happen. Approve it, edit it, or say no.
When you trust Norm with something, tell it once. That choice is yours alone, and any overnight job that still needs you waits and sends you an email.
Every invoice checked against the order before it's received.
Norm reads each supplier invoice line by line and receives it into your stock system. You only look at the lines that don't add up. At month end it reconciles the statement as well.
Rosters with the labour cost beside them.
Drag shifts around, or ask Norm to make the change. Publish when you're happy, and keep an eye on labour against sales while you work.
Last week's numbers, in your inbox on Monday morning.
Ask anything about sales, labour or stock and get a table or a chart back. Save the ones you check every week and Norm emails them to the team.
Venues running on Norm.
Bars, restaurants and function venues use Norm for the orders, invoices, rosters and numbers behind each service.
- La ZeppaAuckland
- Freeman & GreyAuckland
- The Glass GooseAuckland
- Mr MurdochsAuckland
- Dunedin Social ClubDunedin
- BessieChristchurch
Photos from The Glass Goose, Auckland.
Made for the middle of a shift.
Norm works on a phone or an iPad as well as it does at the desk. Every venue connects its own systems, and each person sees only what their role allows.
It works with LoadedHub, Bidfood, BambooHR, Brevo and Metricool, so nothing has to move.
Need something that isn't there? Describe it.
App Builder
Tell Norm about the tool you wish you had, like a prep list, a waste tracker or a weekly venue scorecard. It builds it on your real data, with your permissions, and you can share it with the team.
Norm Hiring
Openings, candidates and a talent pool on one board. Norm reads the CVs so you can shortlist faster.
Norm Training
Training programs, a plan for each new starter, and sign-offs done on shift.
Start with a free week.
Then from $49 a month, plus $10 for each AI team member you hire. Every plan includes every feature and reports; plans differ only in how much Norm can do each month.